We’ve just pinned down our turnaround times to make it easier when ordering a custom printed product from us.
Standard Turnaround time
Our Standard Turnaround time is 10 working days from card proof approval.
Whenever you place an order for custom printed cards from us, we’ll always send you a PDF proof of your artwork to sign-off. Approve that, and in most cases, we’ll also send you an actual card proof from our printing press to sign-off too. That way, you’ll know exactly what to expect from the final cards.
When you approve the card proof, we’ll get your run of printed cards to you within 10 working days.
You can choose to skip the card proof stage if you need your cards faster.
Fast Track Turnaround service
You can upgrade to our 7-working day Fast Track Turnaround for just £30.
The same applies as above – we’ll get your order to you within 7 working days of you signing off the card proof.
If your deadlines are tight, you can choose to move directly to print from PDF approval and skip the actual card proof.
Banish the blues (and greys and dark greens) with our new collection of brightly coloured ID Card Holders and Lanyards.
They might not bring sunshine into your life in the way a holiday to Barbados would, but the bright spring colours are bound to cheer your surroundings up a bit. Choose from pink, yellow, orange and purple.
What’s more, our new collection of card holders are manufactured right here in the North-West, so you can proudly Buy British.
It’s exciting times for The Card Network. We’re growing, so we’re looking for a new addition to our Customer Service and Sales team to handle the steady stream of enquiries from a broad range of customers.
There’s real potential to grow and develop in this role as the business does.
This role is a predominately inbound Customer Services role, where you’ll be the first point of contact to customers calling in or emailing to enquire about our products or place an order.
About the role
You’ll be the first point of contact for any customers calling in for information on our products, or to place an order, so delivering great customer service is something that will come naturally to you.
At the same time, you’ll also handle email enquiries and our Live-chat facility through our website, providing information and quotations to both new and existing customers. We’ll expect you to manage the whole enquiry process, pro-actively looking to convert interest into an order, as well as for opportunities to cross-sell or up sell new products.
When an order has been placed, it will be your role to manage it through the pipeline until it is despatched, keeping the customer updated throughout.
This is a busy environment where you’ll be regularly switching between our accounts, CRM and Email packages, so you must be comfortable working with technology and good at multi-tasking.
Be the first point of contact for all Card Network customers over the phone and email
Answer inbound enquiries relating to our off-the-shelf and custom printed products, identifying customer needs and maximising sales opportunities
Take orders over the phone and process accurately on our system
Provide information to customers enquiring about the progress of their order
Provide quotations to customers via email and follow them up in order to convert into a sale, liaising with production on time lines and keeping the customers informed
Handle our Live Chat function on the website
Up sell and cross sell other products wherever possible
Work with our CRM system and keep it up to date
Work with our accounts, production and packing functions to ensure a job is completed to time, and accurately
You will need:
Proven experience in a busy customer service role
Ability to build and maintain excellent rapport with customers
Ability to spot an opportunity to maximise a sale
Computer literacy and good IT skills (including Microsoft office packages such as outlook, word and excel). You’ll be someone who is comfortable around technology and quick to learn new packages
Ability to work unsupervised, and comfortable in a target driven environment
Good organisational and listening skills
Attention to detail to follow jobs through to completion, and ensure they are processed accurately
You will ideally be from a business to business background.
There is also the opportunity for additional staff bonuses based on Company performance.
Interested? Please email your CV to firstname.lastname@example.org
If you’re new to the world of ID card printers, and don’t want to do anything too sophisticated with your cards, the EasyBadge is for you.
It’s marketed as ‘plug in and print’, and it genuinely is.
We gave the package to our new sales person in the office (who has never used a card printer before) and they had their first ID card printing off in around 10-15 minutes.
The set-up wizard walks you through the set-up steps with no drama.
The card design software and records management is incredibly intuitive and simple, and makes it easy to set up multiple card designs. You might want a different layout for temporary and permanent staff for example, or to colour-code for different departments.
We honestly haven’t seen an ID card software that is this easy to use, which is what EasyBadge are banking on, as they’ve invested a lot in developing it.
The print quality is good too, although you won’t get true edge-to-edge printing from it, or from any printer at this price realistically.
It prints out a card in around 30 seconds.
What’s in the box?
200 print Colour Ribbon & 200 Cards The ribbon is pre-loaded into the printer, so that’s one less thing you need to worry about.
EasyBadge Software – Professional Version (worth £295) Setting up card designs and database is easy, as is switching between designs. And what’s more, they’re giving you the Professional Version which gives you unlimited records and unlimited databases, so you won’t out-grow it unless you want to upgrade to encoding capabilities.
Free EasyBadge App for mobile and tablet This is really helpful if you have staff across different locations. Download the free App, and users can upload their images and data wherever they are.
Secure Card Torch The EasyBadge ribbon comes with a UV overlay, that allows you to print an image in UV onto the card. This can be viewed using the secure card torch included. Not convinced how useful this actually is, but it’s a nice added extra.
Why we’d buy it
The software is the most simple and easy to use in the market. We’ve tested a lot of ID card software in our time, and this is the most intuitive and simple to use. It’s also genuinely fast to install. You’ll be creating your own card designs (and printing them) in no time.
It contains everything you need to get printing immediately. With the ribbon pre-loaded, and the cards easy to put into the card hopper, you can get to work straight away, and you don’t need buy anything separately.
The cost of the consumables is reasonable. You don’t want to be paying over the odds for a new printer ribbon every time, and you won’t. You’ll pay around £40 for a 200 image colour ribbon, and you can pick up 100 quality plastic cards for around £10.
It has a 5-year warranty. This is a big plus, as on an entry-level printer you would normally only get one year warranty thrown in. The fact that they’re providing 5 years demonstrates the confidence that EasyBadge has in their technology.
We get to test and play with a lot of ID card printers at the Card Network, and like our children, we try not to have a favourite.
But the reality is, some ID card printers naturally stand out. It could be in terms of the functionality they offer for the price, their ease of use, or how good they are at delivering the job they’re designed to do.
The Magicard Rio Pro is one of those card printers.
Here are the reasons why, including the main reason we’d buy it.
Who it’s designed for
The Rio Pro is “designed for professionals”. By which Magicard means that it’s designed for organisations that print high numbers of ID cards, and who are looking for sharp images and a professional quality of print.
Magicard’s printers are also targeted at organisations where security is important, which is where their patented HoloKote® watermark feature comes in (more on this later).
We’re talking about companies with requirements for hundreds to thousands of ID cards, and particularly those that need the cards to perform more functionality, like act as an access control or smart card.
If you only have 20 staff to badge, and have no encoding requirements, you don’t need all the capabilities offered by the Rio Pro. There are more cost effective ID card printers out there on the market.
Reasons we think it does the job brilliantly
Print up to 500 mono cards per hour, or 150 colour cards per hour
Batch print with the 100-card feeder, or print one-offs with the hand feeder
The Rio Pro provides edge-to-edge printing, and the sharpness of images and text is as good as any we’ve seen.
Magicard say that the “superior printing quality is enhanced by ICC profiles that seamlessly map colour between software and the printer.” Whatever ICC profiles are, they seem to work.
Enhanced Security through HoloKote®
This is Magicard’s main point of difference when compared to other ID card printer manufacturers, and it’s a good one.
The Rio Pro comes with Magicard’s patented HoloKote® technology, which adds a standard transparent watermark to your cards when they’re printed. Tilt the cards up to the light and you’ll see this layer across the entire surface of the card.
This gives your cards an added layer of visual security, and makes them more difficult to copy. Four different designs can be chosen from the printer driver. You don’t need an extra ribbon for the HoloKote®, it’s printed through all standard Magicard ribbons.
You can also buy their HoloPatch cards which add an extra security feature – a highly-visible gold seal onto the card.
The Rio Pro is scalable, so it can grow with you. There are various options available to ‘add-on’ if/when you need to:
Upgrade to the Duo for double sided print – this can be done ‘in the field’, you won’t have to send the printer back
Various encoding options. If you need your ID cards to also work with your access control or time and attendance system, you can incorporate the necessary magnetic stripe or smart card encoding
Custom HoloKote®. If you want greater security than the standard HoloKote® offers, you can have a custom HoloKote® security mark created by Magicard to your individual logo or design.
But here’s the main reason we’d buy it
IT’S ALSO A REWRITABLE CARD PRINTER.
The Rio Pro is fast, reliable and provides great quality dye sublimation printing.
But what really makes it stand out is the fact that it also has rewrite capabilities, and is equally good at both.
The benefits of rewritable technology
Swap to the rewritable function, insert a rewritable plastic card, and the Rio Pro will erase and re-print the same card up to 500 times.
By using thermal imaging (no ribbons are used for this function), the printer will erase all previous data on the card and print new information in its place.
This functionality is brilliant if you regularly print temporary cards, for example for Visitors or Temporary workers. Rather than chucking the card in the bin at the end of the day, you simply erase it, ready for the next one. Your only cost is the cards – you don’t need to purchase ribbons, which is where it becomes really cost effective.
Remember that you have to use special rewrite cards, which generally print in either black or blue.
If you’re not sure how to use a particular feature of the Rio Po, or you hit a few printing bumps along the way, you can call or email Magicard’s technical support team for help. They’ll help you get the most out of your new printer.
Free 3 year UltraCoverPlus warranty
This is a big plus with the Rio Pro. Magicard’s no quibble warranty is highly regarded, and with this model, you get their 3-year UltraCover Plus thrown in.
This means that they will repair any printer issues and replace a damaged print head for free, no matter what the cause of failure, for three years from purchase date.
It also provides what’s known in the industry as a ‘hot swap printer’; meaning they’ll send you a loan printer if yours has to be shipped back for repair.
More Cloakies® – this time for Sports World and their hospitality offer at the Fairway Village, during the Championships at Wimbledon. Very jealous of the people who got their hands on one of these. And the strawberries and cream.
Cloakies® again (can you spot a theme)? We’ve worked with the Langham for a number of years and just love their iconic pink, which is to be found across their wallpaper, teddy bears, crockery … and now their mini Cloakroom Tags.
Why have one Cloakroom Tag when you could have four? It’s the first time we’ve ever printed a separate tag for coats, bags, mobiles and umbrellas – and since then, we can’t help wondering why everyone else doesn’t do it. Genius.
If you’re on the road trip, you’re probably full up by now and in need of some culture. So go and pick up one of our full size tags or mini Cloakies® and enjoy all that the Sir John Soane’s museum has to offer. We think they look great together.
December – Santa’s very own cloakroom tag
This one formed part of our Christmas Card last year. Let’s hope the big man didn’t forget to pick up his red coat…
Don’t pay over the odds for your new golf bag tags
Rubber, leather and hard plastic golf bag tags are expensive. As well as the inflated unit price, you have to pay set-up fees and year stickers to go on them. And when a member doesn’t renew, you lose the potential costs savings you might have recouped by just handing out a new sticker.
Our full colour plastic golf bag tags start from £215+ VAT for 250, including straps
Our custom golf bag tags are made from quality, durable plastic, and are very slightly thinner than a standard credit card for flexibility. All our quoted prices are for full colour on both sides – you don’t pay per colour.
Many golf clubs use the reverse side for a sponsor’s message or branding, which often pays for the cost of the printing.
We share some more ideas on how to cover the costs of your membership card printing here.
Clearly label all of your members, so you can see immediately what membership they have
Having different tags for each membership is ideal in terms of visibility, particularly for Week-Day, IMP and Full members, but doing so is often cost prohibitive as it requires a new run of tags.
With our golf bag tags, you can have any number of designs in the same run for an extra £25.00 per design.
So if you ordered 500 cards for £320 for example, but wanted three different designs in total, you would only pay an extra £50.
You can also personalise them with members’ names or barcodes for just 5p per card.
Maximise the reverse of your bag tags
Many clubs don’t maximise the potential of the back of the cards, even though it doesn’t cost any extra to do so. If you don’t want to include a sponsor’s message, how about reminders about etiquette, or club rules?
The cost effective way to print different tags for your Cloakroom & improve your guest experience
We’ve just printed some cloakroom tags for the prestigious Oxo Tower on London’s South Bank. We were absolutely delighted to look after the coats of guests in this well-known London landmark.
And mobile phones.
Four tags for (nearly) the price of one
Rather than create just one tag for all of their customers’ belongings, the Oxo Tower have gone for four different cloakroom tags. But they haven’t had to pay four different set-up fees for each run.
So if you order a pack of Cloakroom Tags from us (for example 400 matched pairs), you can have as many designs as you like in that pack for just £25.00 per additional design. You can divide up the quantities however you like.
So if you wanted four different designs on your tags, you’d only pay an extra £75.00, rather than paying for an entirely new run, as is the case with some plastic card printers.
Which is what the Oxo Tower did. Hand in your bag or your mobile phone to the cloakroom, and you’ll be handed an appropriate Cloakroom ticket. Which doesn’t just make it easier for cloakroom staff to find items on a busy day, it also makes for a better customer and brand experience (not forgetting that they just look great).
If you have different Cloakrooms within your establishment, you could have Tags printed for each, like Hippodrome Casino did.
Or if you have a number of different events coming up, why not include the name of each one with your own branding on a run of Cloakroom cards?
Time to embrace the plastic?
If you’re still using cardboard tags or dare we say it, raffle tickets for your Cloakroom, perhaps now is the time to reconsider. Cloakroom Tags can be a very effective tool in your overall branding and customer experience. After all, who really wants a ticket that looks like it’s from the school tombola in exchange for their designer coat?
There’s nothing worse than getting Decaf when you need a caffeine hit. Or pouring coffee onto your tea bag.
With our new Bevvies, you need never suffer that fate in a meeting or conference again.
Bevvies are durable and wipeable plastic beverage labels, designed to fit around jug handles with a plastic loop. Attach them to a flask or jug, remove and then reuse them again. They’re available as Coffee labels, Tea, Decaf and Hot Water labels.
They’re perfect for meeting rooms, events and for those who cater to large number of people regularly, like outside caterers.
You can get a pack of 8 Bevvies (containing 2 Coffee pot labels, 2 Decaf, 2 Tea and 2 Hot Water labels with loops) for just £6.13 + VAT.
Or you can buy them individually.
Want them branded?
We can also custom print our drinks labels with your own branding or details, for a more professional image – ideal if you have a large conference coming up. As winter approaches, maybe you’d like some bespoke mulled wine tags for an outside event?